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Crossstitchers.com is run by Carrie's Creations Inc., a corporation based in Brutus, Michigan. Carrie's Creations Inc. is committed to protecting your privacy. We use the information we collect about you only to process orders and to make your shopping experience with us a pleasant one. Our privacy policy is very simple - we do not sell or give away any of your information to anyone outside of our company.

We collect two types of information on our site:
1. Order Information: name, address, phone number, e-mail addresses, and credit card details. This allows us to process your order and to notify you of your order status. All online orders are handled with industry-standard SSL encryption. When you enter your credit card number into the shopping cart order form, it is transmitted across the Internet in an encrypted form, then decoded when it gets to us. We need both your address and phone number to process your credit card, per our credit card processor's policy.
2. Statistical Information: information on what pages consumers visit and search engine referrals. This information allows us to improve the structure and content of our website.

If you have placed an order with Carrie's Creations Inc., you may receive an automated shipping notification from the Unites States Postal Service or UPS. This email may contain a tracking number for your package, shipping date, and/or estimated arrival date. We do not give your email address out to any other party, and these shipping companies state that they will use your email address only to notify you about your package status. Your phone number and credit card information is NOT given to the USPS or UPS, or any other party.

All information provided to Carrie's Creations Inc. will remain strictly confidential. You can be assured that we respect your privacy, and appreciate your business.

If you have signed up for our email newsletter and wish to be removed, simply send an email to [email protected]

Please direct any comments or questions about our privacy policy to [email protected]

 

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